🚚 Shipping Policy

Thank you for shopping at Elite Lux Boutique! We’re proud to deliver amazing products straight to your door — with love, care, and clarity every step of the way.

🌍 Where We Ship

We currently ship to the United States, Canada, Australia, United Kingdom, and other selected international regions. If you're unsure whether we ship to your country, please email us before placing your order.

⏳ Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays). Once your order is processed and shipped, you’ll receive a tracking number by email or SMS (if you opted in).

📦 Shipping Time Estimates

Shipping times vary based on your location and the product ordered. Estimated delivery windows:

🇺🇸 United States: 6–15 business days
🇨🇦 Canada: 8–20 business days
🇦🇺 Australia: 8–20 business days
🇬🇧 United Kingdom: 8–20 business days
🌐 Other countries: 10–25 business days

Please note: During high-volume seasons (Black Friday, Christmas, etc.), there may be slight delays beyond our control.

💨 Faster Shipping Options

We are actively working with our fulfillment partners to offer expedited shipping on select products. If express shipping becomes available for your item, you'll see that option during checkout.

🧾 Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can also track your order anytime using our “Track My Order” page (coming soon) or by contacting our team.

If your tracking hasn’t updated after 10 business days, feel free to reach out — we’re happy to help.

📬 Lost, Stuck, or Delayed Shipments

While most packages arrive on time, delivery issues can happen. If your package appears lost or stuck in transit for more than 15 business days, please contact us at support@eliteluxboutique.com and we’ll investigate right away.

We are not responsible for delays caused by the shipping carrier, weather conditions, or customs processing.

🚫 Wrong Address Disclaimer

Please make sure your shipping address is correct at checkout. If you made a mistake, email us immediately after placing your order. Once the order is processed, we may be unable to update your address. Orders shipped to incorrect or incomplete addresses are not eligible for replacement or refund.

💳 Customs Fees & Import Taxes

International orders may be subject to customs duties or taxes upon arrival. These fees are the customer’s responsibility and are not included in our pricing or shipping rates.

💬 Questions?

We’re here to help!
Email us anytime at support@eliteluxboutique.com